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Return & Refund

Return

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a coupon code will be send to your given email, so you can purchase any products from our site within 30 days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item.

 

Need help?

Contact us at contact@shhopex.com or +965 50528255 for questions related to refunds and return